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  • Reasons that make us awesome!

    • Approachable

      We are a bunch of friendly people, which makes all of us very welcoming and congenial to talk with.

      We are a bunch of friendly people, which makes all of us very welcoming and congenial to talk with.

    • Ingenuity

      We dare you to be different and trust your own creativity.

      We dare you to be different and trust your own creativity.

    • Teamwork

      We encourage you to engage in teamwork to do more together and achieve astronomical heights of success.

      We encourage you to engage in teamwork to do more together and achieve astronomical heights of success.

    • Artistry

      We believe in giving liberty to come up with creative solution rather than articulating guidance.

      We believe in giving liberty to come up with creative solution rather than articulating guidance.

    • Excellence

      Our belief lies in sheer quality and we conform to nothing but excellence in our products.

      Our belief lies in sheer quality and we conform to nothing but excellence in our products.

    • Vocality

      We encourage our team to be vocal and share their ideas and imaginations without any filter.

      We encourage our team to be vocal and share their ideas and imaginations without any filter.

    • Flexibility

      We offer flexible work timings to accommodate other endeavors of our team.

      We offer flexible work timings to accommodate other endeavors of our team.

    • Progression

      We make our team members marvel at their own work by joining the dots from where they started.

      We make our team members marvel at their own work by joining the dots from where they started.

    • Patriotism

      We take pride in being Pakistani and promoting our own culture.

      We take pride in being Pakistani and promoting our own culture.

    Open Positions

    Customer Support

    • We are looking for a Customer Support Representative to provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

    Customer Support Representative

    Location: Lahore

    We are looking for a Customer Support Representative to provide user support and customer service on company-supported computer applications and platforms. Troubleshoot problems and advise on the appropriate action.

    Job Description
    • respond to requests for assistance in person, via phone, chat or email
    • diagnose and resolve issues
    • research questions using available information resources
    • advise user on appropriate action
    • follow standard help desk procedures
    • log all help desk interactions
    • administer help desk software
    • follow up with customers and users to ensure complete resolution of issues
    • redirect problems to correct resource
    • identify and escalate situations requiring urgent attention
    • track and route problems and requests and document resolutions
    • prepare activity reports
    • inform management of recurring problems
    • stay current with system information, changes and updates
    • help update training manuals
    Skills
    • Business English communication skills (verbal and written)
    • Ability to work well autonomously and deliver against established objectives and deadlines
    • Strong Analytical skills, and creative approach
    • Critical thinking and problem-solving skills
    • Flexible, accurate and excellent interpersonal skills
    • Effective verbal, written and presentation skills
    Last Revised on : 25th September, 2020

    Network Administration

    • IT Officer

      Location: Lahore

      The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.

    IT Officer

    Location: Lahore

    The IT Support team maintains the computer networks of all types of organizations, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs and configures hardware and software, and solves technical problems.

    Job Description
    • Installing and configuring computer hardware, software, systems, networks, printers, and scanners
    • Monitoring and maintaining computer systems and networks
    • Responding in a timely manner to service issues and requests
    • Set up new users' accounts and profiles and deal with password issues
    • Providing technical support across the company
    • Conduct electrical safety checks on computer equipment
    • Repairing and replacing equipment as necessary
    • Testing new technology
    • Maintaining Windows Server and keeping all systems with updated IT Policy
    Skills
    • Bachelor’s degree, or a related Networking field or equivalent practical experience
    • Diploma / Certification in Networking
    • Minimum 6 months experience in Networking
    • Ability to diagnose and resolve basic technical issues
    • Knowledge of software and operating systems
    • A keen eye for aesthetics and details
    • Passionate to learn about how innovation is changing the face of technology
    • Ability to work well autonomously and deliver against established objectives and deadlines
    • Critical thinking and problem-solving skills
    • Flexible, accurate and excellent interpersonal skills
    • Effective verbal, written and presentation skills
    • Hands on Experience with Windows Server & VDI
    Last Revised on : 24th October, 2020

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